Guests Reviews of Quality Inn Lockport
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Margaret
The location was convenient, just a short 10-15 minute walk to the Upside Down Railroad Bridge, and only a 26-minute drive from the airport.
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missing
Bed was very comfortable, things were clean. nights were quiet for sleeping.
Being on the first floor (which I liked) I would have preferred that the curtains would have closed all the way as I saw a couple people walking past. Also I spoke to the lady at the desk as I left and mentioned I was annoyed with a man at breakfast berating me for using the wrong container for waffle batter and then complaining he had then to wash it out. A bit over the top I think.
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missing
Breakfast
There was no elevator the bathroom tub was broken it was a stain on the bedspread
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Peter
This place has a central location, just 16 miles from the airport, with very attentive and diligent staff and brand-new, well-kept rooms featuring whirlpool tubs.
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missing
Breakfast was good.
Dirty sock in our room!! Toilet chain broke inside and NO ONE came up to fix it after I even reported it to house keeping. Staff seems miserable and seems to hate their jobs!
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William
Enjoyed staying in a double room with a whirlpool tub, and we were pleased with it! 🛁
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missing
The breakfast was good. We got a good price and checked in 20 minutes after booking from the road via smartphone.
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George
The room they gave me was great for pets and looked really new. It had a microwave and a cool whirlpool tub 🛁. They also had a microwave, coffee and tea, and a fridge. The staff was super friendly.
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Dorothy
Convenient location, close to a popular fast-food joint 🍔 called Mighty Taco for a quick bite to eat.
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Mary
The venue was modern and absolutely great. The room was newly decorated and pet-friendly, equipped with a shower, a hairdryer, and bath sheets. The bed was exceptionally comfortable, and there was a fairly clean bathroom.
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missing
The staff was nice and answered questions about restaraunts nearby
Bugs. Ants on the bed and a spider on the bathroom counter. Also the tv was connected to a light switch, which wasn't labeled so we assumed the tv didn't work until we were just about to leave.
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Nathaniel
Great customer service, with super friendly staff 😊. The location is convenient, close to everything you need, like Niagara Falls. This place offers all the amenities you could ask for, making it a great value for your
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missing
Location, price, big tub with jets, couch.
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Rob
The breakfast options were great with make-your-own waffles, toast, bagels, cereals, and yogurt. The staff was friendly and accommodating.
Felt like family, no complaint.
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Susan
I stayed at Quality Inn for a short trip to Lockport. The bed was incredibly comfortable and the water pressure in the shower was just right. Despite occasional temperature fluctuations, it did not hinder my bathing experience. The hotel also